| Sub Processor Name | Sub-processor address |
Purpose of Data Processing | Types of Data Processed |
| Salesforce | Australia | Provision of CRM and Marketing Platform to us |
Customer and prospect information |
| EE | UK | Transmitting messages to end users in UK and Europe | Message content, phone numbers, related metadata |
| Sinch | Sweden | Transmitting messages to end users in UK and Europe | Message content, phone numbers, related metadata |
| OpenMarket | UK | Transmitting messages to end users in UK and Europe | Message content, phone numbers, related metadata |
| Vodafone UK | UK | Transmitting messages to end users in UK and Europe | Message content, phone numbers, related metadata |
| North America | Providing analytics to improve our onboarding | Anonymous identifiers linking to behaviour of website and service usage (excludes cookies) | |
| Microsoft | Australia | Facilitate communication between customers and our employees. | Personal data (e.g. customer email address and name) contained in communications customers send or receive to or from our sales or support representatives |
| Zoom | North America | To enable sales team training and analytics when providing customer support. | Customer support data in video recordings |
| Autopilot | North America | Email platform which enables us to email customers. | Customer names and email addresses |
| Calendly | North America | To facilitate meetings between customers and our personnel. | Names and email addresses of customers who have booked an appointment with our representatives |
| RingCentral | North America | Recording customer support calls to facilitate training and analysis. Note calls are deleted after 90 days. | Customer name, email address, support phone recording. |
| Slack Inc | North America | Internal communication | Customer name, email address, phone number |
| Atlassian – Jira, Confluence | Australia, EU | Internal & External communication, Service Management, Documentation, and digital asset storage | Customer name, email address, phone number |
| Oracle – Netsuite | North America, Australia | Customer Financial and Billing information | Customer Name, Brand, AccountID |
| PayPal | United States | Payment processor | Customer Credit Card |
| Reviews.IO | UK | Review Aggregator | Customer name and email address |
| Freshdesk | United States | Enable and improve customer support and customer experience | Customer and prospect information. |
| Rackspace | UK | Cloud Storage | Personal data contained in communications customers send or receive through our services |
| Vultr | UK | Cloud Storage | Personal data contained in communications customers send or receive through our services |
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